Uinga.com ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website, mobile application, or related services ("Platform").
By accessing or using Uinga.com, you agree to the practices described in this policy. If you do not agree, please refrain from using the Platform.
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1. Information We Collect
We collect information to provide and improve our services. This includes:
1.1 Information You Provide Directly
Account Information: When you register, we collect your name, email address, phone number, and password.
Profile Information: You may provide additional details such as profile photo, shipping address, payment details, and business information.
Listings and Content: Sellers provide product descriptions, photos, and pricing.
Communication: Information you provide in messages, chats, or when contacting support.
1.2 Information We Collect Automatically
When you use the Platform, we collect:
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent, search queries, and interactions with content.
Location Data: With your consent, we may collect your approximate location.
Cookies: We use cookies and similar technologies to track usage and personalize your experience (see Section 6).
1.3 Information from Third Parties
We may receive information about you from payment processors, analytics providers, or social media platforms if you link your account.
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2. How We Use Your Information
We use your information to:
Provide and operate the Uinga.com marketplace.
Process transactions and payments securely.
Communicate with you, including updates, support, and marketing (with your consent).
Personalize your experience and provide relevant product recommendations.
Improve our platform, monitor performance, and analyze user behavior.
Prevent fraud, ensure security, and comply with legal obligations.
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3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
Service Providers: Payment processors, hosting providers, analytics, or customer support tools.
Other Users: To facilitate transactions (e.g., sharing shipping details with sellers).
Legal Compliance: If required to comply with laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
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4. Your Data Protection Rights
Depending on your location, you may have the following rights:
Access: Request access to the personal data we hold about you.
Correction: Correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information.
Restriction: Limit how we process your personal information.
Portability: Receive a copy of your data in a machine-readable format.
Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise your rights, contact us at support@Uinga.com.
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5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
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6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tools to:
Recognize you when you return to the Platform.
Understand usage and improve functionality.
Show personalized ads and offers.
You can manage cookies through your browser settings. Note that disabling cookies may limit your experience.
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7. Security
We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure servers. However, no method of transmission is 100% secure. You are responsible for keeping your account credentials safe.
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8. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
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9. International Data Transfers
If you access Uinga.com outside [Insert Country], your information may be transferred to servers in other countries. By using our services, you consent to this transfer.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you. Your continued use of the Platform after changes signifies your acceptance.
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11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.